Privacy Policy

Graded Slabs (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services.

Personal Information

When you interact with our website, we may collect:

  • Full name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party providers)

Order Information

  • Products purchased

  • Order history

  • Transaction details

Device & Usage Information

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

  • Referring websites

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve user experience

  • Analyze website traffic

  • Remember user preferences

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding orders or inquiries

  • To provide customer support

  • To improve our website and services

  • To prevent fraud and ensure security

  • To send promotional emails (only if you opt-in)

3. Sharing Your Information

We do not sell your personal information.

However, we may share your data with trusted third parties to operate our business:

Service Providers

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and analytics providers

These parties only receive the information necessary to perform their services.

Legal Requirements

We may disclose your information if required to:

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Protect our rights and prevent fraud

4. Payment Security

  • All payments are processed through secure third-party payment gateways

  • We do not store or have direct access to your full payment details

  • Transactions are encrypted using industry-standard security protocols

5. Data Retention

  • We retain your personal information only as long as necessary:

    • To fulfill orders

    • To comply with legal obligations

    • To resolve disputes

  • You may request deletion of your data at any time (see Section 9)

6. Cookies Policy

We use cookies to enhance your browsing experience.

Types of Cookies We Use:

  • Essential Cookies – Required for website functionality

  • Performance Cookies – Help us analyze usage and improve performance

  • Marketing Cookies – Used for advertising and retargeting

You can:

  • Disable cookies through your browser settings

  • Note that some features may not function properly if cookies are disabled

7. Data Protection & Security

We take appropriate measures to protect your information:

  • Secure servers and encryption technologies

  • Restricted access to personal data

  • Regular monitoring for vulnerabilities

However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing communications

  • Request a copy of your stored data

To exercise these rights, contact us at contact@gradedslabs.com

9. Third-Party Links

Our website may contain links to third-party websites.

  • We are not responsible for the privacy practices of these external sites

  • We encourage you to review their privacy policies before sharing information

10. Children’s Privacy

  • Our website is not intended for individuals under the age of 13

  • We do not knowingly collect personal information from children

  • If such data is identified, it will be deleted immediately

11. International Users

  • By using our website, you understand that your data may be processed in different countries

  • Data protection laws may vary depending on your location

12. Changes to This Policy

  • We may update this Privacy Policy from time to time

  • Changes will be posted on this page with an updated effective date

  • Continued use of the website means you accept the updated policy

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:

14. Consent

By using our website, you:

  • Acknowledge that you have read this Privacy Policy

  • Agree to the collection and use of your information as described

Thank you for trusting Graded Slabs. Your privacy matters to us.